A New Home for Your Support Requests
We built something new for you. As of September 3, 2026, the KlickKlack Customer Support Center is officially live:
Configuration changes, troubleshooting, licence questions: open a ticket in the portal and every update stays on the record, so nothing gets lost across email threads and chat groups.
Passwordless Sign-In
There is no new password to remember. Choose whichever account you already use at work:
- Google account
- Microsoft account
- LINE account
- Email sign-in link, sent straight to your inbox
The interface is available in both Traditional Chinese and English, with dark and light modes, and you can switch at any time.
What You Can Do
- Submit a ticket for configuration changes, faults, or technical questions
- Track progress on every case, with the full handling history in one thread
- Browse the knowledge base for answers to common questions, available around the clock
Adding Colleagues
Need accounts for more of your team? Send us their email addresses and we will enable access as quickly as we can.
Questions
- Support line: 02-2375-7775
- Email: [email protected]
- LINE: @kkco_service