What Is 3CX?
3CX is an enterprise-grade cloud phone system used by over 350,000 companies worldwide. Through the mobile app, employees can answer company calls anytime, anywhere, creating a true mobile office without being tied to their desk.
Use Cases
Healthcare
Secure communication solutions meeting healthcare industry requirements.
Automotive Dealerships
Integrate customer service and sales teams to enhance customer experience.
Educational Institutions
Support campus communication needs.
Hotels and Hospitality
Professional reservation and front desk communication solutions.
Financial Services
Secure communications meeting financial industry compliance requirements.
Call Centers
Complete call center functionality to improve service efficiency.
Features
Mobile Office
Answer company calls from anywhere with the mobile app. Make outbound calls using company number, protecting personal privacy.
Cloud PBX
Professional IVR voice menu, call transfer and hold, extension groups, voicemail, and call recording.
Call Center Features
Advanced call queue management, agent performance reports, SLA monitoring, and CRM integration.
AI Smart Features
AI speech-to-text, automatic call summary generation, and smart customer service chatbot.
3CX uses open SIP and WebRTC standards, so you can freely choose your SIP Trunk provider, IP phone brands, and deployment environment without vendor lock-in. Data hosted in Taiwan, complying with local regulations.
Plan Comparison
| Feature | Basic | Professional | Enterprise |
|---|---|---|---|
| Extensions | 10 | 50 | Unlimited |
| Call Recording | - | ✓ | ✓ |
| Call Center | - | ✓ | ✓ |
| CRM Integration | - | ✓ | ✓ |
| AI Features | - | - | ✓ |
Why KlickKlack?
KlickKlack is a Silver Partner of 3CX in Taiwan and a registered telecommunications business approved by the NCC (National Communications Commission), with interconnection to Chunghwa Telecom and Far EasTone systems.
Advantages of choosing KlickKlack:
- Data hosted in Taiwan, complying with local regulations
- Local hosting and operations services
- Professional technical team for implementation and support
- One-stop service, full assistance from planning to launch