Who We're Looking For
Do you enjoy turning chaos into rhythmic plans, transforming "everyone doing their own thing" into "delivering together on time"? Can you understand technology while also communicating with clients, capturing key points and steadily advancing in the rapid changes of startup clients? If you're passionate about project management, technology implementation, and customer success, with interest in IT / security / endpoint management or enterprise network projects— we sincerely invite you to join us and become the most reliable bridge between clients and technical teams!
What You'll Do
Project Planning & Execution
- Manage end-to-end delivery project lifecycle
- Conduct requirement interviews and scope definition with clients, establish project goals, timeline, and deliverables
- Plan project schedule (WBS, milestones, resource allocation, risk/change management) and continuously track progress
Team Coordination & Communication
- Coordinate internal technical team assignments and schedules to ensure on-time delivery
- Manage project communication rhythm: kick-off meetings, regular meetings, progress reports, acceptance meetings
- Cross-department collaboration for smooth transitions from proposal to delivery, delivery to operations
Quality Control & Optimization
- Control project quality and delivery standards (SOP, acceptance criteria, documentation, client sign-off)
- Track project costs and effort estimates to maintain project health
- Project closure and retrospectives, documenting replicable cases, continuously optimizing processes and templates
A Message From Us
We hope you're not just a PM who tracks progress, but someone who can help startup clients build solid IT and security compliance foundations, moving faster and more steadily. You'll work alongside technical teams to ensure projects are not only planned but truly executed and delivered. If you enjoy building order in change and driving results through collaboration—welcome to join us and make every project land perfectly!
Responsibilities
- Manage end-to-end delivery project lifecycle
- Conduct requirement interviews and scope definition with clients, establish project goals, timeline, and deliverables
- Plan project schedule (WBS, milestones, resource allocation, risk/change management) and continuously track progress
- Coordinate internal technical team assignments and schedules to ensure on-time delivery
- Manage project communication rhythm, such as hosting kick-off, regular meetings, progress reports, and acceptance meetings
- Control project quality and delivery standards (SOP, acceptance criteria, documentation, and client sign-off)
- Adjust plans and coordinate resources in real-time for common startup client scenarios
- Track project costs and effort estimates to maintain project health
- Cross-department collaboration to ensure smooth transition from proposal to delivery, delivery to operations
- Responsible for project closure and retrospectives, documenting replicable cases, continuously optimizing processes and templates
- Help establish/optimize project management systems and tools (Notion / Jira / Asana / Trello, etc.)
- Other tasks assigned by supervisor and project-related duties
Requirements
- Strong English skills for fluent communication and documentation
- 3+ years of project management or delivery service experience in IT/security industries (SI / MSP / IT / Security / Network / Software-Hardware implementation)
- Strong timeline, resource, risk, and change management capabilities
- Excellent communication and coordination skills, able to translate requirements and drive decisions between clients and technical teams
- Logical thinking and problem decomposition abilities, maintaining project stability while managing multiple parallel tracks
- Familiar with project management tools and documentation processes, emphasizing delivery quality and customer experience
- Adaptable to startup client pace
Nice to Have
- Enterprise network, Firewall / Wi-Fi, or MDM / Jamf / Apple device management project experience
- Familiar with IT fundamentals, able to communicate seamlessly with engineers
- Pre-sales to delivery transition experience (proposal to project, PoC to formal implementation)
- PMP / Agile / Scrum or similar methodology practical experience
- English communication skills