Who We're Looking For
Are you skilled at keeping things organized, able to quickly sort through messy data? Do you enjoy organizing things clearly, running processes smoothly, and are willing to be the key supporter who aligns information and maintains steady rhythm between sales, clients, and internal teams? If you care about details, work systematically, and want to gain hands-on experience in B2B business and project collaboration—we sincerely invite you to join our team! Help us enhance customer experience, support business progress, and become the stable bridge between teams and clients.
What You'll Do
Administrative Support
- Assist with daily business administrative tasks and documentation (quotes, contracts, orders, etc.), ensuring correct processes and smooth timelines
- Organize and maintain business data and collaboration records, ensuring timely and consistent information
Client & Communication Support
- Respond to basic client needs, assist with meeting arrangements and key notes
- Support client and internal information synchronization
Process Optimization
- Support project information organization and cross-department collaboration
- Help optimize business-related processes and documentation systems, improving overall operational efficiency and quality
A Message From Us
This role will be the starting point for many things and an indispensable part of the team. You won't be seen as a "support role," but as the core driver maintaining frontline operational stability and smooth customer experience. If you enjoy interacting with people and making things more efficient— welcome to join us and become the strongest support force behind business and customer success!
Responsibilities
- Assist with daily business administrative tasks and documentation (quotes, contracts, orders, etc.), ensuring correct processes and smooth timelines
- Organize and maintain business data and collaboration records, ensuring timely and consistent information
- Respond to basic client needs, assist with meeting arrangements and key notes, support client and internal information synchronization
- Support project information organization and cross-department collaboration, ensuring smooth administrative and process matters during execution
- Help optimize business-related processes and documentation systems, improving overall operational efficiency and quality
- Other tasks assigned by supervisor
Requirements
- 1+ year of work experience, business assistant, project assistant, customer support, or operations background preferred
- Good communication and expression skills, skilled at collaborating with clients and internal teams
- Detail-oriented with sense of responsibility, able to handle multiple tasks while maintaining quality
- Familiar with office tools (Google Workspace / PowerPoint / Excel)
- Basic English writing and communication skills
Nice to Have
- SaaS, B2B, or technology industry experience
- Familiar with project collaboration tools (Notion, Asana, Jira)
- Basic understanding of Customer Success or project management