Challenge
As startups grow, consumer-grade network equipment becomes insufficient for daily use, leading to frequent disconnections and unstable networks.
Solution
Adopt subscription-based professional office network services with expert planning, enterprise-grade equipment rental, and ongoing maintenance.
Results
Long-term stable high-quality network experience, immediate professional support for network issues, and flexible plans adjustable to needs.
Besides power outages, the most frustrating thing in an office is unstable network. Once network issues arise, company operational efficiency drops or even comes to a complete halt, making stable networking a crucial part of office planning. This article analyzes the pros and cons of two mainstream network planning solutions, serving as a reference for your company's future network planning and ensuring you're no longer troubled by network issues at work.
Why does the office network frequently disconnect or have unstable connections? What's causing it and who should fix it?
Most startups in their early stages set up internet through electricians and consumer-grade networking equipment from electronics stores, which is sufficient for small teams. However, as team size, traffic, or usage habits change, consumer-grade network equipment becomes insufficient for daily use, leading to disconnections or unstable networks.
When disconnections or instability occur, who should you call? The intuitive answer is to call the ISP's customer service, but the responses are often unsatisfactory, and repairs aren't timely. Startups don't necessarily have professional IT talent who can fix things themselves, leaving network problems to wait for the ISP to send a technician—a time-consuming and inefficient approach.
Don't know how to plan network equipment? How should startups outsource their office network?
If you don't want to rely on ISP maintenance services, there are two main solutions:
1. Build Your Own IT Team
For startups to build their own IT team would be a considerable burden—typically only large enterprises have such resources. Having an IT team enables maximum efficiency in upfront network planning and equipment procurement, as well as ongoing maintenance, but the cost is also the highest.
2. Outsource IT Team
Outsourcing IT is the most cost-effective method for startups. Outsourced IT teams allow you to pay reasonable fees based on your needs and enjoy the most suitable equipment. There are two different ways to work with outsourced IT teams, which we'll analyze in the next section.
Should you make a one-time purchase, or choose a subscription-based vendor as a long-term partner?
1. One-Time IT Service Purchase
After planning with the vendor, they sell you the equipment outright. If you need network configuration or optimization, you must handle it yourself or pay extra. In startups, it's common to use developers as IT personnel—if there's a network problem, you first ask developers to try to solve it, and only call the vendor when absolutely necessary. If your company doesn't encounter difficult-to-handle equipment anomalies, this model is workable. However, due to the lack of professional IT talent, the company will need to frequently purchase new equipment when scaling up.
2. Subscription-Based IT Service
With a subscription model, the vendor plans the network according to your needs. The service includes network equipment rental and daily maintenance. If instability or disconnections occur during the service period, the vendor handles it, ensuring a long-term high-quality network experience. When the startup has additional equipment needs in the future, the vendor can update or add equipment.
Taking KlickKlack as an example, we offer subscription-based IT services. We first understand the company's network requirements, then plan and estimate based on renovation, scale, and usage conditions. Cabling installation is a one-time fee; afterward, you only need to pay periodic subscription fees to enjoy high-end equipment and a high-quality network experience. Under the subscription contract, if network anomalies occur, the system automatically switches to backup lines first. KlickKlack commits to initial handling within 4 hours; if hardware fails, we replace it with equivalent products.
The subscription contract is also more flexible, allowing you to adjust service content or add value-added services at any time. KlickKlack will free your business from network instability concerns once and for all.
How does the subscription-based IT service collaboration work?
Below is KlickKlack's subscription-based office network collaboration process:
