Challenge
Taipei Arena corridor venue had no existing network infrastructure. Needed to support 60+ exhibiting companies and forum live streaming with 200 simultaneous device connections.
Solution
KlickKlack provided professional event network services including architecture planning, equipment deployment, on-site support, and flexible response to last-minute changes like traffic flow adjustments.
Results
Successfully supported the entire 7-hour event with smooth forum live streaming, approximately 200 simultaneous device connections, and quick response to last-minute layout changes.
To help you better understand and trust KlickKlack's capabilities when choosing an IT service provider, we interviewed companies we've previously worked with to understand their network challenges and share how they solved these challenges through KlickKlack, improving the network experience for event attendees.
About Yourator
As a talent matching platform focused on digital and startup sectors, Yourator held a Digital Career Fair at Taipei Arena in late March, with over 7,000 registrations and more than 2,000 attendees. The event required network support for exhibiting companies and forum live streaming areas. Thanks to KlickKlack, the event was successfully held.
As a professional IT service team, KlickKlack is dedicated to solving various network challenges for clients. We believe this successful case demonstrates our professional capabilities and builds trust in our partnership.
Through Q&A format, we'll share the network requirements, why Yourator chose KlickKlack, how the collaboration worked, and the results achieved.
Q: What were the main network requirements for the career fair at Taipei Arena corridor?
Yourator's annual career fair invites many companies to exhibit and provides interactive presentation spaces for job seekers to learn about companies. This year alone, over 60 companies exhibited. Assuming each company brought two laptops, at least 120 computer devices needed Wi-Fi connectivity.
We also planned forum live streaming, which requires high upload speeds for stable HD output. Additionally, considering the venue layout, the Taipei Arena corridor is long and narrow, requiring comprehensive network coverage without dead zones, testing the IT provider's expertise.
Q: What network issues did you encounter before working with KlickKlack?
Since 2018, we've held 7 career fairs. For the first 5, we used incubator centers or startup coworking spaces, relying on their existing network equipment. However, as our scale grew and we added live streaming, these venues' network equipment became insufficient. We had to spend extra money renting equipment or temporary networks, putting considerable effort into IT network planning we weren't familiar with, and the network quality was quite unstable.
Due to growing scale, exhibitor numbers, and richer event content, we chose Taipei Arena corridor, which had no existing network equipment. We found KlickKlack with extensive event experience to handle our network planning, hoping to avoid spending so much effort on IT issues.
Q: What was the collaboration process with KlickKlack?
When we contacted KlickKlack, they first asked about our event requirements, timing, and location through online chat. During discussions, they quickly understood our needs and scheduled a site visit.
Beyond working with us, KlickKlack also directly contacted the Taipei Arena management to obtain floor plans and wiring configurations. Having the IT provider proactively communicate with the venue was a huge plus, greatly reducing our coordination time with the venue and making communication more efficient. We didn't need to chase progress because KlickKlack proactively reported updates in the group chat.
Overall, the collaboration was very convenient and efficient, saving us from coordinating between IT provider and venue simultaneously.
After Working with KlickKlack
Q: Did it meet expectations?
The event went very smoothly, and the live streaming was seamless. One hour before the event started, we suddenly needed to adjust the traffic flow. KlickKlack immediately helped re-route all the network cables throughout the exhibition area. We felt embarrassed but very grateful for their service attitude, enabling the event to proceed smoothly. The results exceeded our expectations.
According to KlickKlack's backend data report, during the 7-hour event, approximately 200 devices were connected simultaneously, and we received no network complaints from exhibiting companies.
Q: Your experience working with KlickKlack?
Throughout the collaboration, we felt KlickKlack's proactive attitude and professionalism. We just focused on the event content while leaving all IT network matters to them. Even when unexpected situations arose, KlickKlack handled issues immediately. Their service attitude is very proactive and trustworthy. We will definitely work with KlickKlack again.
