Challenge
Offline events have increasingly diverse interaction methods. Without comprehensive network assessment, venue network services may crash, significantly degrading the event experience.
Solution
Choose IT service providers with extensive event experience who can customize network solutions based on event scenarios and provide on-site technical support.
Results
Ensure stable network operation during events, support various interactive features, and let event organizers focus on the event itself.
With the flourishing development of esports competitions, product launches, BYOD (Bring Your Own Device) events, and more, offline events have increasing network demands. The market has seen many event network planning providers emerge, and beyond relying on word of mouth, how should first-time event organizers choose an IT network service provider?
KlickKlack, which has been helping numerous large-scale events set up temporary Wi-Fi networks since 2017, will answer how to choose an event network service provider in this article.
Why do events also need network services?
With the emergence of smartphones and tablets, offline events now have more diverse ways of interaction, leading to increasing network demands, such as new product demonstrations or human-computer interactive displays. Without comprehensive assessment of network usage scenarios, venue network services may crash, significantly degrading the event experience. This shows that event network services have become increasingly important to overall event success—network quality represents not only the attendee experience but also corporate image.
How to find the right IT service provider?
How do you find the most suitable provider among many IT service providers? Here are three main considerations we believe are important.
1. Experience with Various Event Types
Different offline events have different network requirements. A good IT service provider will have successful cases of different types, which usually indicates that the provider's event capabilities are more comprehensive and adaptable.
Taking KlickKlack as an example, our event experience ranges from esports live streaming competitions that demand high stability, to outdoor running events with extensive network coverage requirements. With experience in all kinds of events, we can more quickly understand client needs and provide corresponding solutions, and even offer consulting services to help clients optimize overlooked usage details.
2. Reputation
As mentioned above, network quality at events is very important for corporate image. Event exhibition periods are usually short, and once network problems occur without immediate response, the event may be shut down for an entire day. Therefore, in the IT service industry, "reputation is the best advertisement." Carefully inquiring whether an IT service provider has a bad reputation will generally tell you whether that provider is suitable.
3. Event Scenarios
Besides considering reputation and event experience, it's also viable to have the IT service provider customize based on event scenarios. For example, esports competitions want no network disconnections at all, so they need the IT service provider to provide contingency measures to minimize risk. Large product launches, on the other hand, want attendees to successfully connect to the internet from any corner, requiring a higher quantity of deployed equipment.
For esports events KlickKlack has helped organize in the past, we provided a second set of equipment according to client needs, just in case. So if you're not sure how to plan for your event, you can ask KlickKlack if we can provide a customized solution—we'll plan the network according to your event requirements.
What is the collaboration process for temporary event networks?
Below is KlickKlack's event network collaboration process:
